FAQ

If you have a question for us, it’s very likely that we have answered it on this page. Happy Reading 🙂

FAQs

How to buy a product?
  • Go to the product you want to buy.
  • Select whether you want it unstitched (dress material), need it readymade or want it custom stitched.
  • Click on Add to Cart
  • Enter your address information.
  • Select payment option.
  • Accept the terms and conditions.
  • Click Place Order.
  • Pay the amount & note down your order number.
I cannot find the product I want to buy on your website. What to do?

Share the picture or reference code with our chat support along with your email id.

We’ll contact you soon if we have the product in stock.

Do you ship in my country?

Yes, we ship worldwide.

What's the shipping cost?

In India, it’s free.

For outside India, shipping cost is Rs. 1500/$22.85.

Can you give me free shipping?

Sure.

Ask our chat support, if any discounts are available.

What's your return policy?

It’s awesome. You can find all the details here.

What's the estimated delivery time?

5-7 working days for orders in India.

10-15 working days for orders outside India.

  • There may be delays during festival time.
  • Honestly, it all depends on the courier service. We use the best. Pay them loads of money to ship you quickly but if they mess up, we’re really sorry.
How can I track my order?

We send you a tracking code along with the link where you can track your order, once we ship the order.

Who pays the taxes?

Complain to the government for it’s going to be YOU.

  • All products are inclusive of GST (mandatory by the Indian government).
  • Any duty or local taxes will be extra & depends on your location, the government and luck.
What courier service you use to ship?

Best case scenario – FedEx (India), DHL (International).

  • Indian Post when FedEx refuses to deliver in your location or they’re taking a nap and won’t pick up your order quickly.
  • Bright International when DHL decides to charge us diamonds for shipping.
I live in Delhi. Can I pick the product from your shop?

Sure. Do say ‘hi’ to us & bring your order number with you.

What payment options you have available?

For Indian orders, Cash on delivery, credit card, debit card, net banking, MobiKwik,  Freecharge & popular cash wallets like these. Choose CCAvenue to pay.

For International orders, credit card, debit card & net banking. Choose CCAvenue to pay on checkout page.